Yes, but it's painless. During the checkout process, you can set up your account, create a password and have it all in place to track orders, review past shipments and ensure you get our special deal emails.

Yes - But if you are a reseller, you should check us out on Faire or at our Wholesale Site at meyer-imports.com!

You can sign in when you're ready to check out by following a link presented in your shopping cart for Returning Customers. Or you can sign in at any time by clicking the Login link at the top of every web page.

If you've lost your password and want to check out right away, we suggest simply clicking the Check Out button on your Shopping Cart page. You'll have to type your shipping and billing information, but you can be on your way in minutes.

You make changes to your account by following the Sign In Now link. After entering your Customer ID and Password, you'll be taken to a page that shows your account information. Simply click Edit Profile to reach the screen that allows you to change your billing and shipping information.

You can track your order directly from our site. Simply follow the link to our Track Your Order page and we'll show you how. (This link also appears at the bottom of every page on our website.)

Yes. Your password will help protect against other customers seeing your private account information. When you register during the checkout process, you will be required to choose a password as a security measure for your account. If you have forgotten your password, simply click here.

Go to the My Account page and choose the appropriate menu item to edit your email address and password. For address change and updating of your credit card information, please contact customer service.

Meyer Imports accepts several major credit cards, including AMEX, MasterCard, VISA and Discover. Or Paypal.

Yes. We are committed to making Meyer Imports as secure, safe, and confidential as possible for our valued customers. We utilize the latest in data security software and hardware and we are constantly updating our security system.

Yes. After receiving your order, we will send you an e-mail confirmation with your order number.

Simply visit the View Orders page found in My Account. Any orders you have placed will be listed.

Yes - up to a certain point in the order fulfillment process. If we receive your cancellation request before the order has reached the shipping stage, we can cancel all or part of it, whichever you desire. If an order that you tried to cancel is shipped, you can return it.

Yes. We use a SSL Certificate from Comodo Systems which provides a next generation, trust and security enabling products, services and solutions. We have secured our web site with strong industry-standard 128/256 bit encryption with trusted digital SSL certificate authentication and encryption.

Yes, if you have other questions or problem with the site, your order or our products, contact Us via e-mail, or call us at 415-209-6939

Shipping charges are calculated based on the dollar amount of the total package, the requested shipping speed, and the travel distance. Shipping fees are not calculated based the quantity of the items in the order. Countries outside the U.S. may charge you additional shipping charges, taxes, customs fees or brokerage fees upon delivery. Please check your local customs office for more information. These fees are your responsibility.

Yes. We are currently shipping to more than 100 international countries including Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, and the United Kingdom (Any State). We also ship to the 50 United States, U.S. territories, and military PO boxes.

We try to ship by USPS where ever possible. We supply tracking numbers for every order: Transit times and details are listed below. First Class Shipping : U.S.A. Only. 5 to 7 business days. Prioirty Shipping - U.S.A. Only. 3 Days. International - For all Canada, UK, Australia, etc. orders. USPS 5-25 business daysFor your protection, we track and insure orders. In the unlikely event that an order is lost, misdirected, or damaged in transit, you can contact us directly. You should also notify us immediately if you receive products damaged in shipping, and take a picture of the damaged delivery if possible. We will make sure you are taken care of. *** PLEASE NOTE: Because the United States Postal Service does not offer tracking or delivery confirmation services for international deliveries, we cannot not be responsible for lost or delayed packages. It may not be possible for you utilize the tracking features on Meyer Imports. Please contact us here if you are an international customer and your package has not arrived within 45 days.

We have a very flexible 60-days, no questions asked, 100% Money-Back Guarantee! If you are unhappy with any product you receive, you may return it, undamaged and unopened, within 60 days of the date we shipped it and we will cheerfully refund your purchase price. If the return is due to our error, or a product defect, we will, of course, refund your return shipping costs as well. You can see our entire return policy here. If you would like to return an order (or items from an order) please see the full return policy, then contact us here or call to request an RMA (Return Merchandise Authorization) number. We are eager to help and we want you to be happy with your experience and your purchase.

As soon as your order is placed we do everything possible to have your order processed, packaged, and shipped as quickly as possible. Currently, more than 95% of orders leave our warehouse in less than 2 business day. Take into consideration the distance between our warehouse in California to your destination. We know you are anxious to get your orders and start scrapping, so we strive to get your order to you as quickly as possible and we make sure it leaves our warehouse fast.

Meyer Imports is an Internet store with a large warehouse distribution facility. We do not have a traditional brick-and-mortar store. Since our customers are unable to physically visit us, we strive to make shopping at our web store as close to the "real thing" as possible.

Many customers inquire as to whether or not we have a catalog. Since our inventory changes weekly it would be impossible to update in print form. Although we do not have a print catalog, we like to think of our online store as a virtual catalog. All of our supplies can be found in the store with a picture, price, and description. Everything you need to know is right at your fingertips. Still having trouble, Contact Us via e-mail, or call us at 415-209-6939